The modern world is a fast-moving place, and one of the fastest changing areas is security. World events have seen companies everywhere taking ever-tighter security precautions to ensure the safety of their staff.
We’re finding that more of our clients are introducing controlled access arrangements and are requesting more comprehensive staff vetting and disclosure before allowing contract staff onto their premises.
This more comprehensive approach to security and safety is something we support wholeheartedly. For many years now, we’ve ensured the vast majority of our staff hold disclosure certificates and are aware of client security arrangements wherever they work.
Office cleaning used to be an activity carried out after-hours, and while some clients still prefer this to ensure their operations are not interrupted, more clients are requesting their office cleaning is carried out within business hours to ensure that cleaning operatives are never alone on the premises, for the operatives’ own safety and the peace of mind of the client.
Simple changes have also made a big difference. All Regency staff are immediately identifiable by their Regency uniforms and ID tags and wherever possible, we deploy staff that are familiar to the client, and familiar with the client’s operations.
A large area of change in recent times has been around event cleaning. Regency has deployed staff to support major events in Ayrshire in recent years and part of the basic training and orientation inevitably takes in security issues. Our staff have had to become aware of what to look for in crowded spaces that may indicate a security or safety risk. For example, being aware of suspicious packages and strange behaviour, and following agreed security protocols for involving the emergency services.
Moving with the times and staying aware are things we know are vital to our own success, but we also acknowledge they’re vital in supporting the needs of our customers.